This letter has been written to briefly describe the business relationship I have acquired with Platt & Associates, specifically in reference to the level of customer service provided by their company. Throughout the time our company has been doing business with Platt & Associates, for more than two years now, they have surpassed our expectations by providing excellent customer service. Notably, every time I place a call to their company their customer service representatives are knowledgeable and committed to providing their customer’s satisfaction. Anytime I need a truck they insure delivery in a very timely manner.
Overall, I consider Platt & Associates an excellent company to do business with. Their constant reliability and superior customer service performance enables me to provide our customers with upmost satisfaction.
Should any questions or concerns arise, please feel flee to contact me.
For the past four years Platt & Associates Inc. has been our sole carrier for transportation of equipment both in and out of California. They have proven themselves to be grounded in integrity and dedicated to superior service at a fair price…
I would recommend Platt & Associates to anyone looking for
“GOOD OLD FASHIONED SERVICE”.
Our company has been doing business with Platt & Associates, Inc. for about the past year. We have tried many sources for outside hauling, but we have received the best service and pricing from Mark Platt and the rest of the guys at Platt & Associates, Inc. Quite often I will have a truck at my location and ready to be loaded within two hours of confirming the order. This is quite a difference from what we had been used to. If there ever is a problem, Jim Gellett or one of the other fine folks at Platt & Associates, Inc. is always quick to deal with it and has always done so to our satisfaction.
Platt & Associates, Inc. was recommended to us by one of the manufacturers we represent and I would not hesitate to recommend them to anyone else looking to solve their long-haul transportation needs.
I would like to take this opportunity to thank you for the wonderful service you have provided us over the last 5+ years. You are always willing to go the extra mile to make things happen, even when I call you at the last minute. Your prompt service and friendly attitudes make it a pleasure to do business with you.
On my behalf and that of our Sales department, please accept our sincere thanks and appreciation.
My business relationship with Platt & Associates started approximately 14 years ago when I was Manager of Western Traction Co. in Reno, NV. Of our four west coast branches, I was receiving the best service at the best rates. Very shortly, Platt & Associates was arranging 100% of our trucking needs.
Mark Platt and his crew have arranged hauling for me from a 1500 Ib. asphalt pot to 100,000 Ib. excavator from locations ranging from North Carolina, Pennsylvania, Georgia, Kentucky, and California.
It has been great to be able to make one call with confidence you will get the best price and the best service available.
I highly recommend Platt & Associates to anyone for any size load.
Very truly yours,
Jay D. Shafer